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LEVERAGING AI IN HEALTHCARE MANAGEMENT: LITERATURE REVIEW

Area: Department of Management
Abstract: The rapid advancement of Artificial Intelligence (AI) has significantly transformed healthcare management by enhancing operational efficiency, clinical decision-making, and patient-centered care. AI technologies including machine learning, deep learning, natural language processing, and predictive analytics are increasingly being integrated into healthcare systems to manage complex administrative, clinical, and logistical challenges. From an overall point of view, 34 scholarly articles published during 2020 -2025 related to AI application in healthcare services have been utilized to conduct this study. The study delve into various aspects of AI-driven solutions in areas such as hospital resource optimization, patient flow management, clinical decision support systems, electronic health record (EHR) management, disease prediction, revenue cycle management, and supply chain automation through detailed literature review. Starting from theoretical analysis, the study has got into deeper analysis of different articles used to present the review. Application of AI in different fields of healthcare and their impact on patient’s delight has been studied. Lastly, limitations of the AI enabled services have also been discussed. The article concluded with areas of improvement and future studies related to AI application in health sector.
Author: Kapil Maheshwari1, Dr. Anil Sharma2
DOI: MJAP/05/0029
Page: 336-345
Paper Id: 0029
Publication Date: 07-Sep-2026
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